Terms and Conditions

Effective Date: November 2025

Welcome to Kora Edibles!
By accessing or making a purchase from https://www.koragifts.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or placing any orders.

General Information

This website is owned and operated by Kora Edibles, a fruit bouquet and gift company based in Nairobi, Kenya.
Throughout the site, the terms “we”, “us”, and “our” refer to Kora Edibles.
By using this site, you represent that you are at least 18 years old or have permission from a parent or guardian.

Use of the Website

You agree to use this website for lawful purposes only.
You may not use our products or services for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

Products and Availability

We specialize in handcrafted, perishable products such as fruit bouquets, cakes, flowers, chocolates, and gourmet hampers.
All products are subject to availability.
We reserve the right to substitute items of equal or greater value in cases where certain fruits, flowers, or packaging materials are unavailable due to seasonality or supply issues.

Orders and Payments

• All orders are subject to confirmation and acceptance.
• Prices displayed on our website are in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.
• Payment must be made in full at the time of purchase using the payment methods available on our site.
• Once an order has been confirmed, cancellations can only be made in accordance with our Refund and Return Policy.

Delivery

We deliver to addresses within Nairobi and surrounding areas.
Delivery times are estimates and may vary depending on distance, traffic, and weather conditions.
Kora Edibles will not be held responsible for delays beyond our control.

Full details can be found in our Shipping and Delivery Policy.

Cancellations and Refunds

Cancellations and refunds are governed by our Refund and Return Policy, which is available on our website.
Because our products are perishable, refund requests must be made promptly and within the allowed time frame.

Accuracy of Information

We strive to ensure all descriptions, images, and prices on our website are accurate. However, minor variations may occur as products are handcrafted and use seasonal ingredients.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Intellectual Property

All website content, including text, graphics, images, logos, and product designs, are the property of Kora Edibles.
You may not copy, reproduce, distribute, or exploit any part of our website without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, Kora Edibles shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services, including but not limited to lost profits, spoilage, or delivery delays.

Indemnification

You agree to indemnify and hold harmless Kora Edibles, its directors, employees, and affiliates from any claim or demand arising from your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

Modifications to the Service

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice.
Prices and product availability are subject to change without notice.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Kenya.
Any disputes arising from or related to the use of this website shall be subject to the jurisdiction of Kenyan courts.

Contact Information

For questions about these Terms and Conditions, please contact us at:
📧 info@koragifts.com
📞 0714299633
📍 TRM Drive off Thika Road, Nairobi, Kenya
🌐 https://www.koragifts.com